FAQ

Answers to tickets that we receive frequently about IT-related processes.

Resetting Your SVU Email Password
Summary Your Single Sign ON (SSO) account will grant you access to the following: your svu.edu email address, campus wifi (SVU_Student), Canvas, Micro...
Fri, Mar 24, 2023 3:07 PM
Purchasing or Returning your iPad
Summary Every student at SVU receives an iPad for use in their classes while they are enrolled in the school. Students who graduate from SVU have thei...
Fri, Mar 24, 2023 2:30 PM
How to Buy Books from the Online Bookstore
How to Buy Books from the Online Bookstore, a Guide for Students. Table of Contents What is an Online Bookstore? Purchasing your Course Mater...
Wed, Aug 11, 2021 11:34 AM
Wi-fi: Everything You Need to Know.
There are a number of secure wireless networks available on campus. Students should connect to the Wireless Network called "SVU_Students"...
Tue, Sep 7, 2021 10:33 AM
Printing to Campus Printers - Faculty and Staff
Most of the faculty and staff of SVU has been given authorization to use the printers on campus. All of these printers can be accessed through the SVU_Emplo...
Wed, Sep 8, 2021 1:25 PM
Setting up Microsoft Authenticator with your SVU Account
Setting up Microsoft Authenticator with your SVU Account. In order to use some applications on campus, you will need to setup Microsoft Authenticator....
Thu, Oct 12, 2023 2:39 PM
How to Check that Chrome is up to date on Windows.
How to Check that Chrome is up to date on Windows. From Chrome, Click the 3 dots in the Top Right Corner. Select Help, then about Google Chrome ...
Tue, Oct 10, 2023 11:23 AM
Checking that Chrome is Updated on a Mac
How to Check that Chrome is up to date   On a Mac while Chrome is open, Click Google Chrome, then About Google Chrome About Chrome should show a st...
Tue, Oct 10, 2023 11:24 AM