User Guides for Staff and Faculty

Phishing - Cyber Security Guide
Phishing   As society continues to integrate with technology, we have more opportunities to reach each other than ever before. Communication across the ...
Mon, Mar 27, 2023 4:29 PM
Akademos - The Professor's Guide
The Professor's Guide Table of Contents Introduction Sign in to Your Account Navigating the Home Page The Timeline Incomplete Cou...
Mon, Mar 27, 2023 4:29 PM
Connecting to the VPN with Multi-Factor Authentication
Connecting to the VPN with Multi-Factor Authentication You must complete the steps for setting up Microsoft Authenticator before using this guide. Fai...
Mon, Mar 27, 2023 4:29 PM
Setting up OneDrive and Google Drive on MacOS
Summary OneDrive and Google Drive are similar tools from Microsoft and Google respectively that allow users to sync and save files from their local co...
Mon, Mar 27, 2023 4:29 PM
Reset MacBook Touch ID
Please open System Preferences and Touch ID and remove any existing Registered fingerprints Open Terminal (Found in Applications>Utilities)...
Mon, Mar 27, 2023 4:45 PM
Migrating to J1 on Windows Desktop
This article explains the process to migrate to J1 on windows desktop computers. Completing these steps will give you access to Jenzabar and  Infomaker on W...
Mon, Mar 27, 2023 4:45 PM
Migrating to J1 on Apple Workstations
This article explains the process to migrate to J1 on MacBooks and iMacs. Completing these steps will give you access to Jenzabar and  Infomaker among o...
Mon, Mar 27, 2023 4:45 PM
Accessing J1 Though the Browser
We recently transitioned to J1 to be more accessible to all of the devices that are on our network. Recently we have made available the ability to access th...
Mon, Mar 27, 2023 4:45 PM
Returning Your iPhone
At SVU we delploy iPhones to some members of staff to assist them in their work for the university. When it comes time to turn in these iPhones the process ...
Mon, Mar 27, 2023 4:46 PM
Parallels stuck Virtual Machine Reset
On the affected machine, click Actions, then Reset, it should restart the virtual machine and fix the issue.   Click YES you want to restart the Vir...
Mon, Dec 4, 2023 1:24 PM